Everything we make is built to last a lifetime, or longer! Therefore if you have any production defects, as opposed to an accident or wear and tear, let us know, and we will start the process to make things right. Our philosophy is not about owning more things, rather more special things, and making those things is what gives us the biggest thrill. So if you are not completely happy with your purchase, please get in touch. Our return policy is very straightforward, simply pack the piece in its new condition, in its original packaging, and send it back within 14 days, for a full refund.